A hint is displayed when you move your cursor over a button. It gives details about the operation to be performed.

1 - From the Operations window, select the Controller button to open the Controller window where you will be able to reset the controller.

2 - From the Gateway/Site pane, select a gateway or site. Controllers attached to this gateway/site appear in the right-hand pane.

•   From the Controller  list, select the controller where the operations will take place. It has to be highlighted. To perform the operation on a group of controllers, select Controller Group (lower right-hand pane).

Note...

If only one site or gateway is defined in the system, the Site Controller or Gateway list pane will not appear on the Controller window.

 

The Controller Group bottom panel is available only to the selected site or to a selected connection not linked to a site.

A soft reset will refresh the data in the controller.

1 - In the Controller dialog, select desired controller or controller group.

2 - Click the Soft reset  button in the toolbar. This command will sends new information to the controller to update its physical components (relays, inputs, doors and outputs, etc.)

A hard reset will delete the existing controller database and reload it with new information in the controller database.

Note...

Reset commands should be executed with caution. Before you carry out a controller reset operation, we recommend you contact our Technical Support. For more information, see Technical Support.

1 - In the Controller dialog, select desired controller or controller group.

2 - Click the Hard reset  button in the toolbar. This command will sends new information to the controller to update its physical components (relays, inputs, doors and outputs, etc.)

EntraPass allows you to reload a controller database when, for example, a controller database is not reloaded correctly due to an erratic operation.

1 - In the Controller dialog, select desired controller or controller group.

2 - Click the Reload button in the toolbar. The controller’s database will be reloaded.

EntraPass allows you to reload a controller firmware database for KT-100, KT-NCC and KT-300. You will perform a firmware reload after a system or firmware upgrade.

1 - In the Controller dialog, select desired controller or controller group.

2 - Click the Reload controller firmware button in the toolbar.

EntraPass allows you to unlock the reader keypad for KT-100 and KT-300 controllers from a workstation.

1 - In the Controller dialog, select desired controller or controller group.

2 - Click the Unlock reader keypad button in the toolbar.

EntraPass Global Edition allows you to reset a KT-300 controller reader power.

1 - In the Controller dialog, select desired controller or controller group.

2 - Click the Reset reader power button in the toolbar.

This option allows to reset to zero for the cards in and cards out counter.

1 - In the Controller dialog, select desired controller or controller group.

2 - Click the Forgive button in the toolbar. Card holders will not be considered inside or outside until the next use of their card at an entry or exit reader.

If you have one or more controllers configured with anti-passback, this function allows you to view a list of cards that are considered inside (Cards in) or outside (Cards out) an area. To do so, the passback option (either soft or hard synchronization) has to be enabled on the reader and the door has to be defined as an entry or exit door.

1 - In the Controller dialog, in the Gateway/Site  section, select KT-400-IP . Then in the Controller  section, the list of appropriate controllers relative to the selection display.

2 - Select desired controller or controller group.

3 - Click the Get Card List button in the toolbar. The system will display the number of cards in or cards out for the selected controller or controller group.

Note...

This operation is performed only on one controller at a time as it may be a lengthy operation. The option is only available on a Multi-site Gateway.

1 - Right-click the appropriate local area number, and then click Find card position .

2 - In the Get card position  dialog, click Start with , Begin with  or Contains to filter the search criterion.

3 - In the list, select the wanted card position, and then click Get position .

This option allows to reset to zero for the cards in and cards out counter.

1 - In the Controller dialog, select desired controller or controller group.

2 - Click the Forgive button in the toolbar. Card holders will not be considered inside or outside until the next use of their card at an entry or exit reader.